Shipping policy
Shipping Policy
At Moon Shine Spills, we are committed to delivering your witch-themed resin art and mystical décor safely and promptly. Please read our shipping policy below for details on processing times, rates, and international shipping.
Processing Times
Please allow 1-3 business days for processing before your order is shipped.
We will notify you when your order has been shipped and provide tracking information if available.
Shipping Rates and Times
Shipping rates are calculated at checkout based on your location and chosen shipping method. Estimated delivery times are provided below:
- Domestic Shipping (U.S.): 5-7 business days
- International Shipping: 10-21 business days, depending on location and customs
Please note that delivery times are estimates and may vary due to factors beyond our control, such as postal delays or customs processing for international orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information if tracking is available for your shipping method.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please reach out to us at melissa@moonshinespills.com. While we are not liable for packages once they are in transit, we will do our best to assist you in locating the package or filing a claim with the shipping carrier.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at: Email: melissa@moonshinespills.com